Hearthland Care
Ongoing Support After You Move In
Building a home doesn’t end on move-in day. Hearthland Care is an optional extended support plan designed to help homeowners feel confident, supported, and protected as they settle into their new home.
This service is available to homeowners who choose Hearthland Homes for construction or finishing services.
What Is Hearthland Care?
Hearthland Care is an extended homeowner support program that provides guidance, check-ins, and priority assistance after your home is completed.
It’s designed for homeowners who want:
- Continued access to our team
- Help navigating post-move-in questions
- Peace of mind beyond construction
This is not an insurance product and not a replacement for manufacturer warranties. It’s personalized support from the team that helped build your home.
What’s Included
- Ongoing Home Support
- A dedicated point of contact for post-move-in questions
- Guidance on home systems, finishes, and materials
- Help identifying next steps if adjustments or repairs are needed
- Priority Assistance
- Faster response times for support requests
- Coordination guidance if service professionals are needed
- Help troubleshooting common homeowner concerns
- Seasonal & Preventive Guidance
- Maintenance reminders and best-practice tips
- Recommendations to help protect your home long-term
- Guidance based on how your home was built and finished
- Move-In Orientation (Included)
- Walkthrough support after completion
- Overview of systems, materials, and care recommendations
- Answers to common first-month homeowner questions
Who Is Hearthland Care For?
Hearthland Care is ideal for homeowners who:
- Want ongoing support after construction
- Prefer a single, trusted point of contact
- Value peace of mind and proactive guidance
- Are new to homeownership or custom building
How Hearthland Care Works
- Enroll after construction or finishing services
- Receive your Care Plan details
- Access support when questions come up
- Continue enjoying guidance beyond move-in
- Plans and availability may vary based on project scope.
What Hearthland Care Is Not
To be fully transparent, Hearthland Care:
- Is not a home warranty or insurance policy
- Does not replace manufacturer or contractor warranties
- Does not include unlimited repairs or on-site labor
- Instead, it provides clarity, coordination, and continued support from the team that knows your home.
Add Hearthland Care to Your Build
Hearthland Care is available as an optional add-on for homeowners who complete construction or finishing phases with Hearthland Homes. If you’d like to learn more about availability and pricing, our team will be happy to walk you through your options.